Store Currency determines the currency used across your store for pricing, checkout, payments, and order records. This ensures customers see consistent prices and that payments can be processed correctly.
Overview
Qiscus Shop operates using a single-currency system.
Store Currency defines the currency your store uses to display and process all monetary values. This ensures consistent pricing, accurate payment processing, and reliable financial records.
The selected currency applies to:
- Product prices
- Cart and checkout totals
- Order amounts
- Payment transactions
- Order receipts
- Reports and financial records
Each store operates using a single currency. Multiple currencies within the same store are not supported, and automatic exchange rate conversion is not available.
Supported Currencies
Qiscus Shop supports multiple international currencies, and you can view the available options directly in the Store Currency dropdown in your dashboard.
Only the currencies listed in the dropdown can be selected as your store currency.
Managing Store Currency
To manage your store currency:
- Go to Qiscus Shop Dashboard
- Open the Store menu
- Select the Store Information tab
- Locate Store Currency under the Currency section
You can also select the currency during initial store setup.
Changing Store Currency
Store currency can only be changed before any order is created. Once an order has been created, the store currency is permanently locked to maintain data consistency.
This restriction ensures accurate pricing, payment records, and reporting consistency.
Payment Provider Compatibility
Available payment providers depend on your selected store currency and can be activated as long as the selected currency is supported by that provider.
Please ensure the selected currency is enabled and supported in your connected payment provider account.
Checkout & Payments
All transactions are processed in the store’s active currency. The displayed amount is final and charged as shown. Mixed currencies are not supported within a single store.
