Payments

This page is where you decide how your store collects money from customers. Qiscus Shop supports two approaches.

Manual Bank Transfer lists your own bank accounts at checkout. The customer transfers the money and sends you the receipt, and you confirm the payment yourself. It needs no third-party account, but every order is verified by hand.

Payment Gateway hands the payment to a provider such as Midtrans, Xendit, or Doku. The customer pays through the channel they prefer, and the order status updates on its own once the payment clears or expires. It needs an account with that provider.

Manual Bank Transfer

Businesses have the flexibility to add new bank accounts from a variety of options like BCA, BRI, BNI, Mandiri, and more. With the Manual Bank Transfer payment method, when customers make a transfer, all they need to do is send a payment confirmation along with their transfer receipt. The business will then verify the transaction with the help of a unique code, ensuring a smooth and secure process.

Payment Gateway

We support 3 popular payment gateways in Indonesia, namely Midtrans, Xendit, and Doku, providing businesses with the option to choose a secure and convenient online payment platform according to their preferences. Qiscus Shop offers seamless integration with these Payment Gateways, so businesses need to either register for a new account or use their existing accounts on the chosen Payment Gateway platform.

By using a payment gateway, businesses don't need to manually change the status from unpaid to paid because it will be done automatically. This includes setting the order status to Canceled if the payment has expired. Additionally, customers are not required to send payment proof.

Settings shared by every gateway

Whichever provider you choose, the first part of Add Payment Gateway is the same:

• Account Name and Account Description identify this configuration inside your store.

• Service Charge Type and Charge Value are optional. Choose Fixed or Percentage, and the amount appears to the customer as a Payment Fee line on their order. Leave it empty to charge nothing.

• Payment Gateway Service selects the provider, which decides the rest of the form.

A store can have only one payment gateway active at a time, so switching provider means turning the current one off first.

Set up your payment gateway

Each gateway has its own setup guide: