Analytics

Overview

The analytics menu in Qiscus Shop encompasses tools and reports designed to provide comprehensive insights into the performance of your online store. These analytics empower store owners to make informed decisions, optimize marketing strategies, and enhance overall business performance.

Top 10 Best-Selling Products

Displaying the top 10 Best-Selling Products sold through Qiscus Shop based on a specific date range. The product list will be influenced by product purchases made within a specific date range, so the number of products listed may be less than 10.

Top 10 customers who frequently purchase a product

Displaying the top 10 customers with the highest purchases on a specific product based on a specific date range.

• We only show product that has been sold in the specific date range.
• The customer list will be influenced by product purchases made within a specific date range, so the number of products listed may be less than 10.

Total Revenue

Displaying the Total Revenue from orders with order statuses as paid, sent, packed, & completed and detailing it using a time series based on a specific date range.

Total Order

Displaying the Total Orders (all statuses) that have been created and detailed using a time series based on a specific date range.

Total Order Status

Showing the Total number of Orders based on statuses. Unpaid, Paid, Sent, and Packed are temporary status and will change as operations progress. Complete, Cancelled, and Refunded are the final statuses for each order.

Purchase Statistics Per Channel

Displaying the total number of orders that occurred per channel, if there are orders that cannot be identified with any channel, they will be categorized as 'others

Voucher Analytics

You can choose the time you want to see a performance chart of the vouchers your shop has over a period of 7 days.

The Voucher Analytics menu provides users with a comprehensive snapshot of key analytics and metrics related to the store voucher's performance and customer interactions. It offers valuable insights into the following categories:

1. Total Redeemed Voucher: This metric displays the total vouchers that were successfully claimed by the buyer after the buyer checked-out.
2. Number of Transaction using Voucher: This highlight section displays the complete number of transactions using vouchers.
3. Voucher spend value: This metric highlight displays the total value of vouchers that have been used. It provides an understanding to the dashboard admin of the accumulated amount of discounts given from the vouchers used.
4. Total of the transaction value: This metric displays the total value of transactions that occur using vouchers. This section contains information on transaction values resulting from Merchandise and Shipping.

Voucher Spending (Daily)

Displays the total value of vouchers that have been used by buyers based on the specific date range. This bar chart is influenced by the predetermined voucher period, allowing the bar chart to be empty outside the predetermined voucher period.

Table Voucher

The voucher table encompasses details about transactions involving vouchers, including the following data:

• Date: The date of the transaction.
• Voucher Name: The name of the voucher that was used.
• Used voucher: The overall number or sum of vouchers utilized.
• Spend value: The nominal value of the overall voucher used in transactions.
• Count of transaction: The number of transactions completed with the referenced voucher.
• Total of transaction value: The cumulative nominal value of completed transaction after using the referenced voucher (including the shipping fee).

Custom Analytics

Contact us to have an analytics that personalized and suit your business.