Introduction

AgentLabs is the rebranding of Robolabs, an agentic LLM platform within the Qiscus Omnichannel Chat ecosystem. It is designed to deliver AI Agents that not only respond, but also think, act, and make decisions autonomously. With the ability to understand conversational context and proactively execute actions, AgentLabs brings a new level of automation to customer engagement. More than just a chatbot, it is an intelligent agent platform that enables businesses to build interactions that are responsive, adaptive, and truly scalable—all within a single integrated system.