Business Overview and Analytics
In the Business Overview and Analytics section, you can access valuable data insights to understand and optimize your business performance. Qiscus Shop offers two types of analytics:
Overall Overview The Overview menu in Qiscus Shop offers a comprehensive snapshot of essential metrics that businesses can use to assess their performance and customer interactions. It provides insights into total orders, sessions, active sessions in real-time, customer base size, leads generated, and the number of products available. These metrics collectively enable users to gauge sales trends, measure customer engagement, evaluate marketing effectiveness, and optimize inventory management. By leveraging these insights, businesses can make data-driven decisions to enhance operational efficiency, improve customer satisfaction, and achieve their growth objectives effectively within the Qiscus Shop platform
Analytics The Analytics menu in Qiscus Shop offers comprehensive insights into various aspects of business performance essential for strategic decision-making. It includes detailed metrics such as top-selling products and loyal customer behavior, total revenue and order volumes, order status tracking, channel-specific sales statistics, and the effectiveness of voucher campaigns. Each metric is presented visually through graphs and charts, enabling businesses to quickly grasp trends, identify opportunities for growth, and refine marketing strategies. These analytics empower businesses to optimize operations, enhance customer engagement, and drive profitability within the Qiscus Shop platform.