Changelog

AI Tools

August 2026

31 August 2026 - v1.18.1

Enhancements

  • Added Danamon, Jago, SeaBank, OCBC, and Maybank Indonesia to the bank list in Bank Transfer, giving buyers more bank options when paying via manual transfer.

  • Improved bank name display in the Bank Transfer dropdown by showing abbreviated bank names (BCA, BSI, CIMB, BNI, BRI) in uppercase for consistency.

  • Updated wording and button copy on the manual transfer Payment Information popup.

28 August 2026 - v1.18.0

New Features

  • Introduced Pre-Order, letting merchants sell made-to-order or seasonal products before stock is ready — enabled per variant from the Add/Edit Product page, with a "Days required to ship" (3-30 days) estimate.

  • Added a Pre-Order badge to the variant list on the Product Information page, so merchants can see at a glance which variants are set as Pre-Order.

  • Added a Pre-Order badge and estimated shipping/pickup date across the microsite — product pages, cart, order confirmation/summary/details, order label, and receipt — plus a banner when an order runs later than estimated.

  • Enabled mixing ready-stock and Pre-Order items in one order: a checkout disclosure explains the order ships together based on the longest Pre-Order lead time, and Scheduled Order / manual delivery-type selection are skipped for these orders.

  • Extended Pre-Order to WhatsApp Catalog, with the same disclosure and rules applied once checkout reaches Qiscus Shop.

  • Added Pre-Order management to the Orders page — a Pre-Order badge, a new Order Type filter, and estimated dates shown via the Fulfillment Window column.

  • Added a Variant Pre Order Days column to the product import (XLS) template, so merchants can set up Pre-Order variants in bulk instead of one at a time.

  • Enabled Flash Sale and Product Discount to run on Pre-Order variants.

Enhancements

  • Refreshed the visual design of the Order Confirmation, Order Summary, and Order Details pages on the microsite.

  • Added variant image and website URL to the variant list on the Product Information page.

  • Added a "Sync now" action to WhatsApp Catalog's row action menu, letting merchants manually trigger a catalog sync without opening each catalog individually.

  • Moved WhatsApp Catalog's Delete action into the same row action menu (previously only available from inside a catalog's edit page).

Bug Fixes

  • Fixed the Sent banner not reliably appearing on the customer's Order Details page across all delivery types when an order's status changed to Sent.

  • Fixed product updates crashing with a server error (HTTP 500) when a numeric field (e.g. price, stock) was given a value larger than the system's supported limit.

  • Fixed category names overflowing their container in the dashboard and storefront — long category names are now truncated consistently.

  • Fixed the strikethrough (original) price not showing on product cards in the Omnichannel App Center Widget when a variant was part of an active Flash Sale or Product Discount.

  • Fixed the price column on the product list breaking a price mid-number when the column was too narrow — the full price now wraps down together as one unit instead.

  • Fixed multiple validation errors (e.g. an invalid start date and an overlapping variant) showing as run-on plain text instead of a bullet list when publishing a Product Discount, from either the list or the create page.

24 August 2026 - v1.17.1

Enhancements

  • Enhanced the Custom Order and Custom Order Delivery APIs with a new allowed_payment_channels field to restrict which payment channels (e.g. QRIS, specific Virtual Accounts) are shown to the customer at checkout — useful for routing based on order value or other rules. Works with both Xendit and Midtrans; omit the field for no change in behavior.

20 August 2026 - v1.17.0

New Features

  • Added Product Discount, a new page under Promotions for running flexible, longer-duration discount campaigns per product or variant — a lighter alternative to Flash Sale, with no countdown or urgency mechanics. Admins can set a nominal or percentage price cut per product or in bulk, choose to start the promotion immediately or schedule it for later, and run it for anywhere from 10 minutes up to 365 days across as many as 1,000 products.

    • Discounted products display a percentage-off badge and strikethrough price across the storefront — product list, product detail, order confirmation, order summary, order details, and order receipts.

    • Prices sync automatically to the connected WhatsApp Catalog while a promotion is active, and revert once it ends or is cancelled.

    • Customers can check out discounted products — alone or mixed with regular items — with existing vouchers and free-shipping promos still applying independently.

Enhancements

  • Improved the Add Delivery Address page — on both the microsite and orders placed via WhatsApp Catalog — by auto-populating the customer's name and phone number instead of requiring manual entry.

  • Updated the Product List page to show each product's variant price range and total stock across all variants at the product level, and moved the expand/collapse chevron next to the product name to give it a larger tap target.

Bug Fixes

  • Fixed product sync via API (bulk insert/upsert) not automatically pushing updated variants to the connected WhatsApp Catalog, which could cause a product's discounted price not to show up there when customers bought it, until a manual sync was triggered.

  • Fixed the pop-up title and description shown when editing a product variant that's part of an active Flash Sale, so it correctly states which fields can still be edited.

  • Fixed unclear pop-up copy shown at checkout when a cart item's stock drops to 0 or the product is archived mid-checkout, so customers see a clear message about which items are unavailable.

  • Fixed Set Discount and bulk discount update defaulting the discount type to Nominal, so they now default to Percentage.

July 2026

31 July 2026 - v1.16.1

Bug Fixes

  • Fixed WhatsApp catalog products not reverting to their original price after an admin cancelled a Flash Sale, so variant prices stay accurate once the sale is no longer active.

16 July 2026 - v1.16.0

New Features

  • Added Customer Notes, so customers can leave notes on their orders — Item Notes for individual products and Order Notes for the whole order. Both are optional and support up to 150 characters.

    • Item Notes can be added from the product detail page when adding a product to the cart, and can still be edited any time before checkout.

    • Order Notes can be added on the Order Summary page before completing the order.

    • Notes are shown on every page that displays the order — Order Confirmation, Order Summary, Order Details, Order Receipt, and Order Label — and become read-only after checkout. When no note is added, the notes field is hidden.

  • Added customer notes to the Order Details page in the admin dashboard, so admins can see the Item Notes and Order Notes a customer added, displayed in full.

  • Added customer notes to the printed Order Label and the Order Receipt, displayed in full, so admins can see special instructions when fulfilling an order and customers can review their notes after purchase.

  • Added Order Notes support for WhatsApp Catalog orders. Customers can add or edit an Order Note on the Order Details page while the order is still Incomplete; once Delivery Information and Payment Details are completed, the note becomes view-only. Item Notes are not available for WhatsApp Catalog orders.

Enhancements

  • Added the option to export product data in the Qiscus Shop import format, so exported files can be edited and re-imported directly without reformatting.

  • Added filtering to the Synchronization Details page, so admins can narrow down synchronization records more easily.

  • Improved pagination on the Synchronization Details page, which can now display up to 100 rows per page.

  • Improved the WhatsApp Catalog selection dropdown to load more pages of results, so all available catalogs can be found and selected even when the list is long.

  • Improved the error message shown when creating a WhatsApp Catalog fails. The pop-up now shows the actual cause — for example, a missing "Manage catalogue" permission — instead of a generic error.

Bug Fixes

  • Fixed long product/variant names overflowing outside the remove-product confirmation dialog on the Order Confirmation page. Long names now stay within the modal instead of overlapping the page behind it.

7 July 2026 - v1.15.10

Enhancements

  • Revamped the Product List page with a redesigned layout that makes products easier to scan and manage.

    • Richer product rows with image thumbnails, SKU, category tags, a dedicated Stock column, an Active / Archived availability status, and expandable/collapsible variants per product.

    • Reorganized into Manage Product, Sync History, and Export & Import Data tabs, with improved pagination.

  • Added product filtering to the product list. A new Filter button opens a filter panel where admins can narrow down products by Category, Availability, and Stock, and combine multiple filters at once.

  • Added bulk actions to the product list, so admins can select multiple products and update them at once — edit stock, activate, archive, or delete products.

  • Added support for variant product images in the App Center Widget, which now displays a variant's own image and falls back to the product image when the variant has none.

  • Improved WhatsApp Catalog sync to process products per group batch, making catalog synchronization more reliable.

  • Added the ability to trigger a WhatsApp Catalog product re-sync on demand, so product data (such as prices) can be re-synced to the connected catalog without updating each product one by one.

Bug Fixes

  • Fixed an issue where the Store menu was not highlighted when opening a store's detail inside the Message Center.

  • Fixed uncategorized products not appearing on the Flash Sale detail page (microsite); uncategorized products included in a flash sale are now shown.

  • Fixed the App Center Widget failing to display products when a store contained only uncategorized products.

  • Fixed App Center Widget pagination so categories with more than 10 products correctly load the next pages.

  • Fixed the flash sale name overlapping on the flash sale detail page (microsite).

  • Fixed being unable to activate/deactivate a flash sale product from the product list.

  • Fixed Select All / Unselect All behaving incorrectly when selecting product variants in the Flash Sale add-product flow, if some variants were already selected beforehand.

June 2026

26 June 2026 - v1.15.8

Enhancements

  • Added new Voucher API, so you can now manage vouchers directly from your own system or integration — no need to do everything manually from the dashboard.

    • View the list of vouchers and filter them by name or status (active, draft, or archived). GET /vouchers

    • Create a new voucher, including price or shipping discounts, percentage or fixed amounts, minimum spend, usage limit, and voucher code. POST /vouchers

    • View the details of a specific voucher. GET /vouchers/{id}

    • Update a voucher's information anytime. PUT /vouchers/{id}

    • Activate or archive a voucher. PUT /vouchers/{id}/status

  • Added new Flash Sale API, making it easy to set up and manage flash sales from a connected system or integration.

    • View the list of flash sales and filter them by status (draft, published, or cancelled). GET /flash_sales

    • Create a flash sale complete with its name, schedule (start and end time), banner image, and special discounts per product variant. POST /flash_sales

    • View the details of a specific flash sale. GET /flash_sales/{id}

    • Update a flash sale, including changing the banner or adjusting product discounts. PUT /flash_sales/{id}

    • Publish or cancel a flash sale. PUT /flash_sales/{id}/status

    • To keep schedules sensible, a flash sale must start at least 30 minutes ahead and can run anywhere from 30 minutes up to 3 days.

18 June 2026 - v1.15.7

Enhancements

  • Extended the variant extras field (introduced in v1.15.6) to the Get Order Detail API (GET /orders/{id}). Each order item's product variant now returns its extras key-value data in the response, so integrations can read the custom variant data directly from order details.

11 June 2026 - v1.15.6

Enhancements

  • Enhanced Product Variant to support an extras field for storing custom key-value data at the variant level (e.g. external IDs from third-party integrations) — previously available only at the product level.

    • Settable via the create/update Variant API and the Product Sync API (CSV/JSON import).

    • Returned in all variant API responses and included in related webhooks.

    • Includes validation rules (maximum number of keys, maximum value length, and no array values).

Bug Fixes

  • Fixed an issue where the SKU column on the Order Detail page (Admin Dashboard) only displayed the Product SKU and omitted the Variant SKU. It now shows both in a single column, formatted as Product SKU · Variant SKU.

4 June 2026 - v1.15.5

Enhancements

  • Enhanced the Order List API to support date and time parameters when retrieving orders.

  • Improved the Xendit payment integration:

    • Added payment session duration settings in the Xendit account integration menu.

    • Refined channel payment selection (checkbox) state handling and corrected the required-field validation placement.

  • Strengthened payment webhook validation to verify incoming webhooks from each payment gateway.

Bug Fixes

  • Fixed order status sync to Biteship, where a cancelled status set via the API was not propagated.

  • Fixed a product deletion failure caused by a foreign-key violation when the product still had remaining variants.

May 2026

11 May 2026 - v1.15.4

Enhancements:

  • Advanced Message Center with 5 new automation message types: Payment Reminder, Order Ready to Send, Order Sent, Order Completed, and Order Canceled.

  • Added support for up to 4 Payment Reminder schedules, allowing admins to configure reminders in hours or minutes after checkout.

  • Payment Reminder will continue to be sent only while the order remains unpaid.

  • Added automatic message triggers for Order Ready to Send, Order Sent, Order Completed, and Order Canceled based on order status changes.

  • Added support for direct payment gateway URLs in CTA buttons for Payment Reminder and Order Placed messages.

  • Added flexibility to remove the Order Detail URL CTA button for Order Placed, Payment Reminder, Order Paid, Order Ready to Send, Order Sent, Order Completed, and Order Canceled messages.

5 April 2026 - v1.15.3

Enhancements

  • AWB now included in shipment & order API responses. The generated AWB (Air Waybill) number is now returned by two endpoints so external systems no longer need a separate lookup after requesting pickup or polling order status.

    • POST /admin/api/v1/shipment/request_pickup — successful response now returns the full order object (including awb, code, status, items, payment, address, courier, logistic_info, etc.) alongside the existingmessage: "Pickup requested successfully".

    • GET /admin/api/v1/orders/:id — the response payload now includes the awb field on the order object (returns null when AWB has not yet been generated).

April 2026

16 April 2026 - v1.15.2

Enhancements

  • Improved custom order shipping rate calculation to determine the rate source based on the submitted data: use postal code when only ZIP code is provided, or coordinate-based rate when latitude/longitude is provided.

  • Added channel data when creating a new session.

  • Introduced a new Request Pickup API, enabling clients to trigger Biteship pickup requests via API (previously only available through the Qiscus Shop dashboard).

  • Added session_id for orders created using Xendit Payment Session, supporting external refund use cases outside Qiscus Shop.

Bug Fixes

  • Fixed an issue where automation messages were sent to the wrong room, using a previous session’s room ID instead of the current one.

10 April 2026 - v1.15.1

Enhancements

  • Added new Xendit invoice type: Payment Session, as the previous invoice type is now marked as legacy and may be deprecated by Xendit.

  • Hid WhatsApp Catalog integration for stores using currencies with 3 decimal precision (KWD, BHD, OMR, JOD), which are currently not supported.

  • Enhanced Check Voucher API to return the final discounted price in addition to voucher validity.

  • Updated error popup icon to use a failure icon instead of a warning icon.

  • Enhanced scheduled delivery time to follow Midtrans maximum expiry (7 days after checkout), applicable for orders using Midtrans payment gateway.

  • Enhanced Custom Order API to support multiple delivery types, including cost estimation, 3PL, no delivery, and custom orders.

  • Updated product creation/editing to allow a minimum of 1 character for product name (previously 3 characters).

  • Added Omnichannel system event to notify when sending a microsite URL fails due to insufficient WhatsApp credit balance.

Bug Fixes

  • Fixed an issue where users could not continue checkout if operational hours were updated after the order session was created.

  • Fixed overlapping text issues in the Flash Sale menu.

  • Fixed date picker issue where users could select multiple dates incorrectly when navigating between months.

  • Fixed issue where automation message status was displayed as “Something Went Wrong”.

  • Fixed pagination issue in the Orders page.

March 2026

31 Mar 2026 - v1.15.0

New Features

  • Introduced Scheduled Delivery, allowing customers to select their preferred delivery date and time during checkout, including:

    • Customers can choose available delivery dates and time slots directly at checkout

    • Minimum Schedule Time and Maximum Schedule Time to control scheduling availability

    • Delivery Slot configuration to define available time intervals

    • Validation with store operating hours and holidays to ensure only valid dates and times can be selected

    • Display of selected delivery schedule in checkout and order details for better visibility

  • Added Localization (Timezone) support to ensure accurate date and time handling based on the store’s timezone

  • Introduced Store Operating Hours, including support for holidays to control store availability

Improvements

  • Enhanced Add to Cart behavior by showing a toast message and highlighting required variants when not selected

16 Mar 2026 - v1.14.2

Enhancements:

  • Revamped the Create Product and Edit Product pages with support for variant images.

  • Added a Website URL field for each product variant, allowing merchants to customize the URL displayed when products are synced to the WhatsApp Catalog.

  • Updated the Microsite product detail view from a popup modal to a dedicated product page to improve navigation and user experience.

  • Added a webhook retry mechanism with up to 5 retry attempts to improve delivery reliability.

  • Added an order status filter to the Analytics Overview page.

Bug Fixes:

  • Fixed an issue where the charge value in payment gateway settings did not support decimal values.

  • Fixed an issue where the price input field in Create/Edit Product did not correctly display comma separators when using Mozilla Firefox.

  • Fixed inconsistent copywriting in the Message Center automation message delivery report when the WhatsApp credit balance is insufficient.

6 Mar 2026 - v1.14.1

Enhancement:

  • Custom Order API without Payment Gateway. Custom Order API now supports creating orders without requiring a payment gateway configuration.

Bug Fixes:

  • Fixed an issue where the currency field in webhook payloads was returned as a string instead of an integer.

  • Fixed an issue where currency values were displayed with incorrect trailing numbers after the comma.

2 Mar 2026 - v1.14.0

Enhancements:

  • Introduced Store Currency configuration (single active currency per store).

  • Applied Store Currency consistently across product pricing, cart, checkout, orders, receipts, and reports.

  • Added currency locking mechanism after the first order is created.

  • Added payment provider validation based on store currency (Xendit multi-currency support, Midtrans IDR-only).

  • Added delivery feature availability validation (delivery supports IDR only).

  • Improved currency formatting consistency across storefront and dashboard.

February 2026

25 Feb 2026 – v1.13.7

Bug Fixes

  • Fixed an issue where vouchers failed to be applied during checkout in the Microsite order flow.

25 Feb 2026 - v1.13.6

Enhancements:

  • Enhanced Custom Order API to support order creation with applied vouchers.

  • Introduced a new Order Summary API to return summarized order details during order creation, designed to support custom checkout flows such as WhatsApp Flow.

  • Introduced a new Shipping Cost & Courier API to return available shipping couriers and their costs, suitable for WhatsApp Flow custom checkout integrations.

  • Added variant image support in product creation, ensuring WhatsApp Catalog displays the correct image per variant when synced from Qiscus Shop.

Bug Fixes:

  • Fixed an issue where the Update Product API returned a 500 error.

January 2026

20 Jan 2026 – v1.13.5

Enhancements:

  • Improved error handling in the automation message worker to avoid generic unknown errors by adding additional checks to better identify known failure cases.

19 Jan 2026 – v1.13.4

Bug Fixes:

  • Removed an unused function related to WhatsApp catalog data sync that was unintentionally still executed.

19 Jan 2026 – v1.13.3

New Features:

  • WhatsApp Fallback

    • Introduced WhatsApp Fallback to automatically send messages when an automation message fails due to an expired WhatsApp room.

    • With WhatsApp Fallback, admins can:

      • Configure fallback messages using Meta-approved WhatsApp templates from connected channels

      • Use Qiscus Shop placeholders for dynamic template content

      • Automatically deliver fallback messages when WhatsApp sessions expire

      • Monitor automation and fallback message delivery status from the Order List page under the Automation Message column

      • Fallback messages follow standard WhatsApp credit usage.

Enhancements:

  • Flash Sale Price Sync to Meta Catalog: Auto sync flash sale discounted prices to Meta Catalog to show strikethrough pricing when flash sales start and end. Applies only to stores using the new WhatsApp Catalog with SSO.

  • Manual Paid Order Handling: Ignore payment expired webhooks for manually paid orders.

  • Custom Order API Location Support: Added longitude & latitude to support external courier integrations.

  • Receipt Download Reliability: Improved timeout handling for receipt downloads.

  • Improved Logging & Traceability: Enhanced logging to provide better traceability for data sent to and received from external services

6 Jan 2026 - v1.13.2

Enhancements:

  • API Custom Order now supports sending courier-related data, including shipping address, label name, and shipping price.

  • API Custom Order (Order Placed & Order Paid event) can now trigger a message via the configured flow in Message Center.

Bug Fixes:

  • Fixed bottom sheet styling issues in the microsite.

  • Fixed unusual characters appearing in product descriptions on the microsite.

December 2025

18 Dec 2025 - v1.13.1

Bug Fixes:

  • Fixed an issue where Confirmation button actions were reversed between Primary and Secondary buttons when switching tabs in message center.

  • Updated copywriting below the Button Label to ensure it displays the correct message for Order Incomplete.

  • Fixed a crash when sending the Order Confirmation automation message for custom orders. The system will no longer send Order Confirmation messages for custom orders.

  • Added scroll support to the Body Message text area to improve usability when editing long messages in message center.

17 Dec 2025 - v1.13.0

New Features:

  • Introduced Message Center, a centralized feature for managing customer-facing messages, supporting default automation message templates (English & Indonesian) provided by Qiscus Shop, as well as custom message creation per event, with dynamic placeholders.

  • Introduced a new Order Paid automation message, enabling automated customer notifications after payment confirmation.

  • Added Downloadable Order Receipt (PDF), allowing customers to view and download their digital receipt from the Order Details page once an order is marked as Paid.

  • Added product search in Product Recommendation Widget, allowing admins to search products by category name, product name, or Product Retailer ID. The Product Retailer ID is also displayed on the Product Detail page to reduce confusion.

Enhancements:

  • Improved shipping label readability by increasing font size.

  • Enhanced Flash Sale list to display start and end time for clearer campaign period visibility.

Bug Fixes:

  • Fixed an issue where stores could still be activated after exceeding the allowed store quota. The system now validates remaining quota during activation and displays a warning popup with an option to contact the Qiscus team.

  • Updated Flash Sale date filter to use UTC timezone to align with database time handling.

16 Dec 2025 – v1.12.0

New Features:

  • WhatsApp Catalog Integration (Facebook SSO – Near Real-Time Sync)

    • Login with Facebook SSO to connect your business assets.

    • Supports Near Real-Time Sync for product updates, significantly faster than the previous hourly sync.

    • Set up easily by:

      • Creating a Facebook connection

      • Adding a new WhatsApp Catalog integration via Qiscus Shop

      • Managing catalog visibility via WhatsApp Manager

12 Dec 2025 – v1.11.5

Enhancements:

  • Added start–end time configuration for flash sales: Admins can now set precise start and end times (hour & minute), with validations for minimum 30-minute start buffer, minimum 30-minute duration, and maximum 3-day period.

  • Improved time validation logic: System now prevents selecting invalid ranges such as end time earlier than start time or scheduling more than three overlapping flash sales.

  • Flash sale duplication: Admins can now duplicate any flash sale, generating a new draft pre-filled with all values from the original.

  • Flash sale filtering: Added filters that allow admins to narrow flash sales by period range and status to streamline campaign management.

2 Dec 2025 - v1.11.4

Enhancements:

  • Included Order Internal Notes in the Qiscus Shop webhook payload, allowing better data syncing and visibility for integrated systems.

Bug Fixes:

  • Fixed an issue where shipping cost from Biteship was not calculated correctly.

November 2025

24 Nov 2025 - v1.11.3

Enhancements:

  • Adjusted product sync history retention: Sync logs from API will now be stored only for the last 30 days to improve data efficiency.

  • Graceful cleanup: Raw data files (e.g., product images, flash sale banners) stored in S3 will now be properly removed when the related instance is deleted.

17 Nov 2025 - v1.11.2

Enhancements:

  • Added ability to add or update Order Internal Notes directly from the Detail Order page.

  • Introduced support for adding Internal Notes via API for Custom Orders.

  • Improved the Custom Order API to support Xendit as a payment gateway option.

Bug Fixes:

  • Fixed an issue where orders created via the Custom Order API were not listed in the All Orders tab. These orders will now appear correctly under the Non delivery section.

October 2025

8 Oct 2025 - v1.11.1

Enhancement:

  • Added sync_mirror Sync Type: A new sync type that updates existing products, adds new ones, and removes missing ones—without wiping all data like replace.

September 2025

19 Sep 2025 - v1.11.0

New Features:

  • Flash Sale: Admins can now run limited-time promotions (1–3 days) with customizable discounts, countdown timers, banners, and badges. Supports up to 1000 products, 3 overlapping campaigns, and works with discount & shipping vouchers.

  • Flash Sale Analytics: A new dashboard provides key performance metrics for each flash sale campaign.

Enhancements:

  • Customer Cart Sync: Cart items auto-update with flash sale prices.

  • Sold Out Visibility: Out-of-stock variants marked as “Sold Out”.

  • Test Payment Channel: Simulate transactions safely to avoid failures.

  • Cost Estimation with RajaOngkir (Komerce): Merchants can input their own API Token in Delivery Settings.

Bug Fixes:

  • WhatsApp Catalog Orders: Fixed mismatch between selected and displayed payment methods.

  • Clear Address in Microsite: Fixed issue where fields weren’t fully reset.

July 2025

24 July 2025 - v1.10.9

Bug Fixes:

  • Fixed Cost Estimation Error: Resolved an issue where shipping cost could not be generated during customer checkout.

  • Fixed Broken Documentation Links: Corrected jump links in the documentation to ensure they redirect properly.

  • Fixed Biteship 3PL Integration: When the map configuration is disabled, cost estimation will now still work for non-instant delivery options.

June 2025

18 Jun 2025 - v1.10.8

Bug Fixes:

  • J&T Shipping Checkout Flow Fixed: Resolved an issue where users could not check out using J&T Shipping. The system now allows checkout to proceed, and any missing data (such as delivery time) is handled gracefully in the UI without blocking the flow.

May 2025

5 May 2025 - v1.10.7

Bug Fixes:

  • Pickup Retry Handling: Orders will now revert from "Sent" to "Packed" if Biteship returns a "no courier found" response. This allows you to retry the pickup request without manual status correction.

March 2025

20 Mar 2025 - v1.10.6

Bug Fixes:

  • Bulk Request Pickup Handling Improvement: Improved the bulk request pickup process(Biteship) to ensure that when some orders fail, the status of successfully processed orders is still updated correctly.

10 Mar 2025 - v1.10.5

Bug Fixes:

  • Fixed an issue where the webhook was not triggered on payment success for transactions without an address when the payment success action was triggered via the payment gateway webhook.

3 Mar 2025 - v1.10.4

Enhancement:

  • Enhanced Product Sync Stability: Improved the product sync process via https://shop-stg.qiscus.io/admin/api/v1/syncs by preventing failed image downloads from interrupting the entire sync.

  • Added Timeout to Image Downloader: Rewrote the image downloader to include a 1-minute timeout for better reliability during product synchronization.

January 2025

9 Jan 2025 - v1.10.3

Bug Fixes

  • Fixed Missing Service Fee in Payment Gateway: Resolved an issue where the service fee was not being correctly passed to the payment gateway during transactions.

8 Jan 2025 - v1.10.2

Bug Fixes

  • Corrected Typographical Errors in WhatsApp Order Details: Fixed typos in the message details sent via WhatsApp for order notifications to ensure clarity and professionalism.

6 Jan 2025 - v1.10.1

Enhancement

  • Improved Product Creation Stability: Enhanced the create product method to prevent intermittent errors that occasionally occurred when adding new products via the Qiscus Shop admin dashboard.

December 2024

18 Dec 2024 - v1.10.0

New Feature

  • Voucher in WA Catalog Flow: Now you can apply voucher codes directly in the WA Catalog order process! Customers can enjoy discounts on products or shipping fees while placing orders through WA Catalog. This new feature helps businesses drive more sales and create a better shopping experience for customers.

  • Update Order Summary Message Sent to WA: The order summary message sent via WA in the WA Catalog order flow has now been enhanced to be more dynamic, based on the delivery and payment status. With this update, customers will receive a more relevant order summary, providing them with more accurate information regarding their orders. Additionally, the link in the message has now been replaced with a button, making it easier for customers to interact with.

9 Dec 2024 - v1.9.4

Enhancements

  • Stock Management Optimization: Stock is now deducted only after customers complete their order details (payment and shipping).

  • Automatic Order Cancellation: Unpaid orders are now automatically canceled after 24 hours, releasing the held stock back into availability for other customers and ensuring no stock goes to waste.

October 2024

17 Oct 2024 - v1.9.1

Enhancements:

  • Public API now support the product draft feature

3 Oct 2024 - v1.9.0

New Features:

  • Qiscus Shop x CDP Integration: Omnichannel agents can now view a complete customer activity history via the Customer Data Platform (CDP), including:

    • Order statuses.

    • Transaction history

  • Voucher Drafts: The voucher system now supports creating, saving, and editing voucher drafts. Vouchers remain unpublished until you choose to make them live.

  • Product Drafts: The product listing feature now supports saving product drafts, allowing further refinement before publishing.

  • Custom Analytics: Support for additional custom analytics Metabase dashboards is now available, allowing users to request tailored insights that help businesses make informed decisions.

Enhancements:

  • Overview Analytics Update: The Overview Analytics dashboard now utilizes Metabase for more dynamic data visualization. Additionally, order history can be downloaded directly from the Overview Analytics page.

  • Voucher Analytics Update: The Voucher Analytics dashboard now uses Metabase for improved data visualization.

June 2024

4 June 2024 - v1.8.0

New Feature:

  • Apply Multiple Vouchers: You can now set voucher application rules to allow multiple vouchers to be used in a single transaction. This enables the option to apply both shipping and discount vouchers simultaneously.

Enhancements:

  • Sort Out-of-Stock Products: Products that are out of stock will now be sorted to the bottom of the list in the microsite catalog.

  • Voucher Time Selection: You can now select specific start and end times for the voucher period.

May2024

7 May 2024 - v1.7.0

New Feature:

  • 3PL Integration with Biteship: Seamlessly integrate with Biteship for effortless order pickup requests to the courier. This integration supports instant couriers like GoSend and GrabSend. Customers can monitor their instant delivery with live tracker maps, and the Qiscus Shop order status will automatically update when the Biteship order is updated.

  • Support for Multiple Store Creation: Now you can create multiple stores within one app ID for omnichannel connections. This feature provides flexibility for managing multiple stores and streamlines your omnichannel operations.

March 2024

25 March 2023 - v1.6.2

New Feature:

  • Custom Order API with Midtrans Payment Integration: Introducing the Custom Order API, which allows you to generate payment links seamlessly integrated with the Midtrans Payment Gateway. With this feature, you can create custom orders and streamline the payment process for your customers, providing a convenient and secure checkout experience.

December 2023

21 December 2023 - v1.6.1

Enhancements:

  • Revamped Order Pages UI: Easily group orders by status without filters. Find orders effortlessly!

  • Mark as Printed: No more confusion! Effortlessly mark orders with printed shipping labels.

  • Update Order Status: Simplify status updates with a single button. Set as Paid, Accept, Cancel, or Refund with ease.

Nov 2023

24 November 2023 - v1.5.1

New Feature:

  • Voucher Creation for Product and Shipping Discounts: Introducing the ability to create vouchers for product discounts and shipping discounts. With this feature, merchants can offer enticing discounts to customers via the web catalog, enhancing their shopping experience and driving sales.

  • Voucher Performance Analytics: Gain valuable insights into the performance of your vouchers with the new voucher performance analytics feature. Monitor key metrics such as redemption rates, usage patterns, and effectiveness, allowing you to optimize your voucher strategies and maximize their impact on sales.

October 2023

20 October 2023 - v1.4.3

New Feature :

  • Webhook Manager Pages: Introducing new webhook manager pages that enable you to add your URL endpoint to receive our webhook updates. With this feature, you can seamlessly integrate Qiscus Shop with external systems and receive real-time updates directly to your specified endpoint.

May 2024

6 October 2023 - v1.4.2

New Feature:

  • Credentials and API Management: Introducing a unified Credentials and API Management page, providing users with a centralized hub for managing authentication settings and API keys. With this feature, users can securely generate API keys, enhancing security and enabling seamless integration with external systems, enabling you to manage products, variants, categories, and orders.

  • Sync Product History and API Sync Product: Seamlessly synchronize your product data with external systems using the API Sync Product and Sync Product History feature. Monitor changes and updates to your product catalog while ensuring consistency across platforms.

  • Analytics: Gain valuable insights into your store's performance with built-in analytics, empowering you to make informed decisions and optimize your sales strategies.

  • Xendit Payment Gateway Integration: Enhance your payment options with seamless integration of the Xendit payment gateway, providing secure and reliable payment processing for your customers.

  • Widget Product Recommendation: Increase sales and customer engagement with the new widget product recommendation feature, allowing you to showcase personalized product suggestions to your customers.

Enhancements:

  • WABA Catalog Integration: Improved behavior and functionality for WABA Catalog integration, providing a smoother and more seamless experience for users.

August 2023

9 August 2023 - v1.3.0

New Feature:

  • Delivery Method: Introducing a seamless way to manage delivery options for your products, providing flexibility and convenience for your customers.

  • Payment Method: Expand your payment options with new integrated payment methods, enhancing the checkout experience for your customers.

  • Bulk Update Order: Streamline your order management process by updating multiple orders at once, saving you time and effort.

  • Bulk Print Label: Simplify your shipping process with bulk printing capabilities, allowing you to generate shipping labels efficiently.

  • Integrated Midtrans Payment: Seamlessly integrate Midtrans payment gateway into your store, offering secure and reliable payment processing for your customers.

Enhancements:

  • Renamed add-on to "Qiscus Shop" for better brand alignment and clarity.

  • Fixed a bug in the WABA Catalog flow to support Payment & Delivery Method, ensuring a smoother experience for users.

July 2023

4 July 2023 - v1.2.1

New Feature:

  • WABA Catalog Integration: Seamlessly integrate your products with WhatsApp Business API (WABA) Catalog, enabling you to showcase your offerings directly on WhatsApp.

  • Export Data Product: Easily export product data to be imported into multiple channels. Currently, this feature is specifically designed for WhatsApp Catalog integration, allowing you to efficiently manage your product listings across platforms.

Enhancements:

  • Product Management Page: Introducing a dedicated Product Management page, where you can manually add, import, and export products. This central hub streamlines the process of managing your product catalog, offering greater flexibility and control.

May 2023

31 May 2023 - v1.1.1

New Feature:

  • Import Products: Added the ability to import products by uploading an XLSX file, making it easier for users to add multiple products to their store at once.

March 2023

6 March 2023 - v1.0.0

New Feature:

  • Product Management: Seamlessly add, update, and organize your products to create a compelling storefront that showcases your offerings to potential customers.

  • Transaction History: Keep track of all your transactions in one place, allowing you to monitor sales, payments, and order statuses with ease.

  • Microsite Product Catalog: Elevate your product visibility with a dedicated microsite that serves as a centralized catalog, making it easier for customers to discover and explore your products.


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ChangelogAugust 2026July 2026June 2026May 2026April 2026March 2026February 2026January 2026December 2025November 2025October 2025September 2025July 2025June 2025May 2025March 2025January 2025December 2024October 2024June 2024May2024March 2024December 2023Nov 2023October 2023May 2024August 2023July 2023May 2023March 202331 August 2026 - v1.18.128 August 2026 - v1.18.024 August 2026 - v1.17.120 August 2026 - v1.17.031 July 2026 - v1.16.116 July 2026 - v1.16.07 July 2026 - v1.15.1026 June 2026 - v1.15.818 June 2026 - v1.15.711 June 2026 - v1.15.64 June 2026 - v1.15.511 May 2026 - v1.15.45 April 2026 - v1.15.316 April 2026 - v1.15.210 April 2026 - v1.15.131 Mar 2026 - v1.15.016 Mar 2026 - v1.14.26 Mar 2026 - v1.14.12 Mar 2026 - v1.14.025 Feb 2026 – v1.13.725 Feb 2026 - v1.13.620 Jan 2026 – v1.13.519 Jan 2026 – v1.13.419 Jan 2026 – v1.13.36 Jan 2026 - v1.13.218 Dec 2025 - v1.13.117 Dec 2025 - v1.13.016 Dec 2025 – v1.12.012 Dec 2025 – v1.11.52 Dec 2025 - v1.11.424 Nov 2025 - v1.11.317 Nov 2025 - v1.11.28 Oct 2025 - v1.11.119 Sep 2025 - v1.11.024 July 2025 - v1.10.918 Jun 2025 - v1.10.85 May 2025 - v1.10.720 Mar 2025 - v1.10.610 Mar 2025 - v1.10.53 Mar 2025 - v1.10.49 Jan 2025 - v1.10.38 Jan 2025 - v1.10.26 Jan 2025 - v1.10.118 Dec 2024 - v1.10.09 Dec 2024 - v1.9.417 Oct 2024 - v1.9.13 Oct 2024 - v1.9.04 June 2024 - v1.8.07 May 2024 - v1.7.025 March 2023 - v1.6.221 December 2023 - v1.6.124 November 2023 - v1.5.120 October 2023 - v1.4.36 October 2023 - v1.4.29 August 2023 - v1.3.04 July 2023 - v1.2.131 May 2023 - v1.1.16 March 2023 - v1.0.0