Video Tutorials

Short videos that show you how to set up and use Qiscus Omnichannel features, step by step. Each link opens the guide where the video is embedded, so you can watch it and follow the written steps on the same page.

Create a WhatsApp template

Create a message template and submit it to WhatsApp for review.

Video	What you'll learn
1. Create and submit a template	Pick a category and type, write the header, body, and footer, add variable samples, then submit the template for review
2. Add buttons	Add custom quick replies, Visit website and Call phone number buttons, and Marketing opt-out buttons

Last updated on Nov 9, 2026

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