Dialogflow Project Features

There are many features within Qiscus Robolabs that can undoubtedly support your business needs, especially in amplifying the effectiveness and efficiency of Customer Service (CS). These features include:

1. Bot Information

2. Export and Import Project

3. Bot templates

4. Handover agent

   1. Outside Office Hours

   2. Handover to Online Agent

5. Auto Resolve Room

6. Bot Training bot

   1. Live Training

   2. Batch Training

7. Manage Intent

8. Send to External System

   1. Dialogflow Webhook

   2. Custom API

9. Back to Parent

10. Entity Extraction

11. Bot Analytics