A standout feature of our Customer Data Platform (CDP) is the ability to incorporate external activities from third-party apps or external Qiscus sources. This functionality allows businesses to gain a more comprehensive understanding of their customers by aggregating additional data points into the customer profile.
Please follow the docs to get more details.
cURL Sample:
curl --location '/api/v2/customer/activity/custom' \
--header 'Content-Type: application/json' \
--header 'Qiscus-Secret-Key: {{SecretKey}}' \
--header 'Qiscus-App-Id: {{AppCode}}' \
--data '{
"identifier": "6285xxxxx",
"title": "Buy Item",
"description": "_The customer_ buy *2 pcs of Shoes 1*",
"event": "QISCUS_SHOP",
"event_date": "2024-11-22T14:30:00Z", // the time format is UTC;
"channel_source": "wa",
"activity_properties": [
{
"key": "item",
"value": "Shoes 1"
},
{
"key": "item",
"value": "Shoes 1"
}
]
}
'
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