Omnichannel Chat
latest
Title
Message
Create new category
What is the title of your new category?
Edit page index title
What is the title of the page index?
Edit category
What is the new title of your category?
Edit link
What is the new title and URL of your link?
CDP Custom Activity
Copy Markdown
Open in ChatGPT
Open in Claude
A standout feature of our Customer Data Platform (CDP) is the ability to incorporate external activities from third-party apps or external Qiscus sources. This functionality allows businesses to gain a more comprehensive understanding of their customers by aggregating additional data points into the customer profile.

Please follow the docs to get more details.
cURL Sample:
POST
curl --location '/api/v2/customer/activity/custom' \--header 'Content-Type: application/json' \--header 'Qiscus-Secret-Key: {{SecretKey}}' \--header 'Qiscus-App-Id: {{AppCode}}' \--data '{ "identifier": "6285xxxxx", "title": "Buy Item", "description": "_The customer_ buy *2 pcs of Shoes 1*", "event": "QISCUS_SHOP", "event_date": "2024-11-22T14:30:00Z", // the time format is UTC; "channel_source": "wa", "activity_properties": [ { "key": "item", "value": "Shoes 1" }, { "key": "item", "value": "Shoes 1" } ]}'Type to search, ESC to discard
Type to search, ESC to discard
Type to search, ESC to discard
Last updated on Sep 3, 2025
Was this page helpful?
Next to read:
AnalyticsQiscus Technology
Discard Changes
Do you want to discard your current changes and overwrite with the template?
Archive Synced Block
Message
Create new Template
What is this template's title?
Delete Template
Message